Shipping policy
Shipping Policy
International Order: If an order is to be shipped outside of India, the customer is responsible for the shipping and handling charges, as well as any applicable duty or taxes at the destination. All products/consignments are dispatched on a "Delivery Duty Unpaid" (DDU) basis.
Any additional import duties or charges imposed by the destination country of the shipment must be paid by the customer based on the actual amount. These taxes and duties are subject to change.
.
|
S.No |
Country |
Import Duty (Values in %) |
Additional VAT/tax |
Additional |
|
1 |
Australia |
5 |
11 |
|
|
2 |
Bahrain |
5 |
0 |
|
|
3 |
Canada |
8.5 |
5 |
|
|
4 |
Germany |
2.5 |
20 |
|
|
5 |
Italy |
2.5 |
22 |
|
|
6 |
Kenya |
25 |
16 + 3.5 |
|
|
7 |
Kuwait |
5 |
5 |
|
|
8 |
Malaysia |
10 |
7 |
|
|
9 |
Netherlands |
4 |
21 |
|
|
10 |
New Zealand |
5 |
15 |
3% Entry Fee |
|
11 |
Oman |
5 |
5 |
|
|
12 |
Portugal |
2.5 |
20 |
|
|
13 |
Qatar |
5 |
5 |
|
|
14 |
Romania |
2.5 |
20 |
|
|
15 |
Saudi Arabia |
5 |
15 (including duty) |
|
|
16 |
Singapore |
0 |
7 |
|
|
17 |
South Africa |
20 |
0 |
|
|
18 |
Spain |
2.5 |
20 |
|
|
19 |
United Arab Emirates |
5 |
5 |
|
|
20 |
United Kingdom |
2 |
20 |
|
|
21 |
United States of America |
56.3( incl reciprocal tariff) |
0 |
|
Custom Clearance: Every shipment of jewelry exported from India must be cleared by the Indian Customs office. The products, along with their complete documentation, are filed with the authorized officer of the Indian Customs office for inspection, examination, and assessment before being delivered to the shipping address. Therefore, customers should disregard any message on the package section that advises them not to accept the package if it is received in an open or tampered condition. The package will be sealed with a label stating that it has been opened for Customs purposes.
EXCHANGE / BUYBACK POLICY- ONLY AT THE STORE
For Buy-Back
- 100% buy back of the gold value on the day of return.
- 10% less on the purchased diamond value.
- Making of the product will be deducted.
- Stone Value of the product will be deducted at the time of return.
For Exchange
- 100% exchange of gold value on the day of exchange.
- 100% exchange of the purchased diamond value with a diamond product, incase exchange against with a gold product then 10% will be deducted.
- Making will be deducted at the time of exchange.
- Stone value of the product will be deducted at the time of exchange.